Privacy Policy

1. Introduction

Welcome to AI Orchestration LLC ("Company", "we", "our", "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://aiorchestration.ai), use our Multi-Agent Orchestration platforms, Voice AI services, or interact with our APIs and applications (collectively, the "Services").

2. Information We Collect

We may collect the following types of information when you use our Services:

• Personal Identification Information: Name, email address (e.g., when you contact us at office@aiorchestration.ai), phone number, and company details.
• Interaction and Input Data: Text, voice prompts, and contextual data submitted to our AI agents and orchestration platforms for processing.
• Technical Data: IP addresses, browser types, operating systems, and usage metrics collected automatically through cookies and tracking technologies to improve our React-based frontends and overall system performance.

3. How We Use Your Information

We use the collected data to:

• Provide, operate, and maintain our Services and API infrastructure.
• Process and analyze voice and text inputs to deliver accurate AI agent responses.
• Improve, personalize, and expand our orchestration algorithms and features.
• Communicate with you for customer support, updates, and marketing (where permitted).
• Monitor usage to detect, prevent, and address technical issues or unauthorized access.

4. Data Sharing and Third Parties

We do not sell your personal data. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors, cloud providers (e.g., AWS, Microsoft Azure), and LLM infrastructure partners necessary to facilitate our Services.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

5. Data Retention and Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. AI Training Data

Inputs provided to our enterprise-level AI agents are processed securely. Unless explicitly agreed otherwise in a separate enterprise agreement, we do not use your proprietary business data or personal inputs to train foundational generative AI models across our public platforms.

7. Your Privacy Rights

Depending on your location (such as under the GDPR or CCPA), you may have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, please contact us using the details below.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: